Covid-19 Precautions

Safely serving you…

December 1,2021 Update

During these unprecedented times, we want to assure you that we are taking every measure possible to preserve your health and comfort during your upcoming stay with us at the Beach Haus Resort. We continue to receive guidance, recommendations and procedures from the CDC, Grand Traverse Health Department, and our cleaning partner, Ecolab. Because our number one priority is our guest, staff and community we are only using cleaning products and procedures that are fully tested and EPA approved against Covid-19.

In an effort to offer our guests the best flexibility regarding travel and reservations we recommend you book directly with our hotel. If you have booked your upcoming reservation through a third-party online travel site and need to modify it you will need to contact the third-party company directly. Beach Haus Resort is unable to make changes to your reservations or refund your reservations because the transaction was made with a third-party online travel site and not directly with the Beach Haus Resort. We want to assist guest to the best of our ability so please book directly with the hotel. We off the best rates when you book online.

We have implemented many new procedures including increased frequency of cleaning of door handles, hand rails and counter tops. Our staff is undergoing daily health screenings including temperature readings before each shift and all staff are currently wearing masks per CDC recommendations. We will do our best to maintain social distancing protocols. At this time, we do not offer our complimentary continental breakfast buffet. We do however offer pre-packaged options that we deliver to your room each morning. Each room has a K-cup coffee maker and all coffee and drinking cups are individually pre wrapped from the manufacturing facility. Area magazines and information is available for guest to take from the lobby and will not be in rooms.

Our staff is committed to your safety and will practice safe distancing protocol and reduce guest to guest interaction as well as guest to staff interaction. We are here to serve you, but will do everything we can to minimize contact. During your stay, we will offer both bed and bath linen exchanges and garbage collection that does not require contact with a staff member and substantially reduces staff exposure inside any room that is still occupied by a guest.  Our housekeeping staff with not enter your room during you stay.

All hard surfaces and touch points are cleaned and disinfected using EPA Covid-19 approved Peroxide Multi Surface Cleaner and Disinfectant by Ecolab.

A room hey drop box is located just outside the office and available to drop your room key into when you depart so contact with the front desk is not required. After checkout you will be emailed a copy of your Room Folio to the email address on file. Keys and Key tags are sanitized between every guest for safety.

The Beach Haus Resort is a family owned and operated independent hotel. Our entire family serves you in one capacity or another and we will do everything in our power to keep you, your family, our staff and our community safe while serving you.

We with your health and happiness and look forward to serving you.