Cancellation Policy
Please pay attention to cancellation policies when you make any reservations - especially on 3rd party websites. Cancellations vary by websites.
Reservations booked directly with hotel: If your plans change, or you need to change your reservations dates we require 72 hour advance notice. Reservations cancelled within 72 hours of reservation arrival will be charged the first night stay plus all applicable taxes and fees.
Sunday arrival would require cancellation by Thursday 4pm
Monday arrival would require cancellation by Friday 4pm
Tuesday arrival would require cancellation by Saturday 4pm
Wednesday arrival would require cancellation by Sunday 4pm
Thursday arrival would require cancellation by Monday 4pm
Friday arrival would require cancellation by Tuesday 4pm
Saturday arrival would require cancellation by Wednesday 4pm
100% Smoke free property
The hotel, parking lot, lawn and beach area is designated a CLEAN AIR ZONE. We want to assure that our guests and facility is not exposed to items or actions that create an odor which is unhealthy and objectionable to our guests or staff, and that is difficult to remove from the air, carpet, walls, and furniture. We do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cigars, candle burning, the use or diffusing of oil on our property. Smoking is prohibited anywhere on the property except in your personal vehicle.
Fireworks, firecrackers and sparklers are prohibited.
Sky Lanterns are prohibited
Use of personal grills is prohibited
Violation of the smoking policy will result in a minimum $250 fee and may result in immediate eviction with no refunds.
No Pets
The Beach Haus Resort is a pet-free property. Violation of the pet policy will result in immediate eviction with no refunds.
No Elevator
The Beach Haus Resort does not have an elevator, so rooms located on the 2nd floor are up one flight of stairs. We offer 3 stairways to the 2nd floor and if you need assistance with your luggage we will be happy to assist you.
Free Limited Parking
Due to limited space, we can only provide ONE parking space per registered room at the hotel. Your car must be registered with the front desk. We will tow at the owner’s expense any cars that are not registered. We do have an additional parking lot available across US 31 if you will be registering a 2nd vehicle, boat or trailer that would be free parking. Please let us know about additional vehicles so we can assist you with your parking needs.
NO Bachelor/Bachelorette groups
Due to the typical extreme party atmosphere that surrounds a bachelor or bachelorette group we retain the right to deny the booking of such parties, NO EXCEPTIONS. We want to curate an intimate, relaxing experience for all our guests. The obscene, loud behavior surrounded by bachelor and bachelorette party’s is not something we expect our guests to have to tolerate therefore we do not accept groups of that nature.
COVID-19 POLICY UPDATE
Click here for all info regarding our Covid-19 procedures and protocols.